Are your alerts not sending email? Use these stsadm commands to verify your alert settings.

I recently had a colleague asking me to troubleshoot some workflows. Apparently the workflow should send emails, but nothing was coming thru.

As part of my troubleshooting I came across 2 stsadm commands that may help you identify an issue with your alerts.

Although these commands did not help me solve the issue (a reboot of the Frontend did [:D] ), I found these commands worth writing down in a post:

First command:

stsadm.exe -o getproperty -url <http://problemsite> -pn alerts-enabled
this command should return: <Property Exist=”Yes” Value=”yes” /> which means that alerts are good on the site

Second Command:

stsadm.exe -o getproperty -url <<http://ProblemSite>> -pn job-immediate-alerts.
this command shoud return: <Property Exist=”Yes” Value=”every 5 minutes between 0 and 59″ />

What else can you do to troubleshoot?

Open the MOSS Central Administration page, click Operations–Timer Job Status,

make sure the following two jobs are showing “success” and 100%
Change Log
Immediate Alerts


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