Dirk Van den Berghe SharePoint Admin Blog

real admins use stsadm.

Are your alerts not sending email? Use these stsadm commands to verify your alert settings.

I recently had a colleague asking me to troubleshoot some workflows. Apparently the workflow should send emails, but nothing was coming thru.

As part of my troubleshooting I came across 2 stsadm commands that may help you identify an issue with your alerts.

Although these commands did not help me solve the issue (a reboot of the Frontend did Big Smile ), I found these commands worth writing down in a post:

First command:

stsadm.exe -o getproperty -url <http://problemsite> -pn alerts-enabled
this command should return: <Property Exist="Yes" Value="yes" /> which means that alerts are good on the site

Second Command:

stsadm.exe -o getproperty -url <<http://ProblemSite>> -pn job-immediate-alerts.
this command shoud return: <Property Exist="Yes" Value="every 5 minutes between 0 and 59" />

What else can you do to troubleshoot?

Open the MOSS Central Administration page, click Operations--Timer Job Status,

make sure the following two jobs are showing "success" and 100%
Change Log
Immediate Alerts

 

Posted: Jan 07 2008, 06:23 AM by Dirk | with no comments
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